bdonson
Joined: 18 Mar 2008 Posts: 29
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Posted: Tue Sep 27, 2011 3:06 pm
WHAT UTTER NONSENSE |
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Author Message
Roman
New member
Post Number: 1
Registered: 9-2006
Posted on Tuesday, September 26, 2006 - 11:47 am:
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I have been trying to contact the Kamado Company and none of the phone numbers on their website are in service. Does anyone know how to get in touch with them?
Jiarby
Member
Post Number: 1144
Registered: 3-2002
Posted on Tuesday, September 26, 2006 - 12:17 pm:
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the 877 number worked for me just a few mins ago.
Roman
New member
Post Number: 2
Registered: 9-2006
Posted on Tuesday, September 26, 2006 - 12:18 pm:
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Was that 877-257-6871?
Jiarby
Member
Post Number: 1145
Registered: 3-2002
Posted on Tuesday, September 26, 2006 - 1:44 pm:
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yes it was... rang a long time then vm.
Kemnewmex
Associate Member
Post Number: 23
Registered: 5-2005
Posted on Tuesday, September 26, 2006 - 2:07 pm:
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I've been trying them for 2 1/2 weeks with no answer or returned call. Not being ugly, but I thought I wanted to order a new cooker
Lauraj
Member
Post Number: 158
Registered: 10-2003
Posted on Tuesday, September 26, 2006 - 4:07 pm:
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Hey Guys!
I apologize; I am the only one in the office this afternoon and have been tied up on the phone. I am also training our new employee Tony on our customer service.
Please send me a quick e-mail or PM with your best contact # and I will either contact you this evening or tomorrow.
I apologize for the inconvenience!
Sincerely,
LauraJ
Marti384
New member
Post Number: 3
Registered: 6-2006
Posted on Tuesday, September 26, 2006 - 4:43 pm:
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Laura,
does this mean you will contact everyone that has been awaiting a return email/phone call for a while now, or just that person you were responding to?
Lauraj
Member
Post Number: 159
Registered: 10-2003
Posted on Tuesday, September 26, 2006 - 4:53 pm:
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Marti384,
I am trying to contact back everyone who has been waiting for a return phone call.
Marti384
New member
Post Number: 4
Registered: 6-2006
Posted on Tuesday, September 26, 2006 - 5:26 pm:
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Laura,
OK, thank you very much, i would appreciate it.
Dijan
New member
Post Number: 10
Registered: 8-2006
Posted on Wednesday, September 27, 2006 - 6:07 am:
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Laura,
How about emails????
Lauraj
Member
Post Number: 160
Registered: 10-2003
Posted on Wednesday, September 27, 2006 - 11:14 am:
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Dijan,
I am working on e-mails as well. Unfortunately, I was out of the office Thursday & Friday so I am playing catch up with all of my phone calls and e-mails.
I apologize for the inconvenience!
Frhope2
New member
Post Number: 1
Registered: 9-2004
Posted on Friday, September 23, 2011 - 10:36 am:
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I really want to get ahold of someone at Kamado, my VMs don't get returned, and my emails do not get returned. I really do not know what to do.
Richardj
Moderator
Post Number: 2657
Registered: 4-2002
Posted on Friday, September 23, 2011 - 1:57 pm:
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Frhope2,
Please try the 877 toll free number again as it is working. Often spam and endless other non applicable intentional or non-intentional calls fill the mail box. We try to monitor as often as possible. We highly recommend email in addition to or better instead of the toll free number. Thanks, Richard |
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Got my Money back
Joined: 03 Nov 2007 Posts: 37
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Posted: Thu Sep 29, 2011 3:27 am
Tony - again! - really? |
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SO they are resurrecting "Tony" as their customer service person? Really!!?
Quote from Laura's message on the 26th, Sept.
"I am also training our new employee Tony on our customer service."
Not only are the Johnson's dishonest, they are arrogant as well.
They have the audacity to think this will fly.
It is a shame our world is filled with people who lack moral fiber and conscience like the Johnson's. |
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