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If you're thinking of ordering from Kamado, read these posts

 
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fishtail-99



Joined: 17 Apr 2007
Posts: 1437

PostPosted: Sun May 09, 2010 8:06 am    

If you're thinking of ordering from Kamado, read these posts
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Bixmeister
Member
Post Number: 261
Registered: 7-2004

Posted on Saturday, May 08, 2010 - 12:36 pm:
I ordered M63D, 12 pounds. I have been charged for it on my charge card, but I have not received the M63D as of yet. I don't even know if it has been shipped. I am trying to repair my K7 that has lost many tiles and has fine cracks beneath where the tiles come off. When I inquired about how much M63D I needed I was told 12 pounds by Richelle when I was finally able to get a reply. I have been trying hard to find out if my M63D has been shipped. I have called emailed several times to no avail. Richard I hope you read this.

Bix



Paradux
Member
Post Number: 345
Registered: 5-2003

Posted on Sunday, May 09, 2010 - 7:19 am:
Bix,

That's precisely the issue I am having with my rod firebox order. And I'm not real enthusiastic about paying more money for something I might not receive for a while since I am still out the money for the rod firebox and haven't had any luck in finding out when it would ship. I'm hoping I can just get the rod firebox soon, as I was originally told that they were in stock and would ship "in a few days".

Richard, if you can help out at all, it would be appreciated.

Thanks,

--Liz



Bigbobed
Member
Post Number: 122
Registered: 1-2003

Posted on Sunday, May 09, 2010 - 7:56 am:
I have a top hat that's coming apart and can't get any response either. Wonder what would happen if you tried to by a new K?


Three of the Kamado faithful and not one of them can even get a response from RJ, let alone get what they have paid their money for. I have to think that RJ is no longer interested in running this business or even pretend to run it, and maybe the girls look in on the business once in a while if they get tired of the casinos and parties. No one is getting anything delivered to them. It seems as if RJ is leaving the website up in case any poor sucker sees it and decides to place an order and send some money.

So, if you are even remotely thinking about buying something from Kamado, you need to read these posts again....
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thehandler77



Joined: 16 Sep 2009
Posts: 22
Location: DFW

PostPosted: Sun May 09, 2010 8:16 am    

It never changes
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I wonder if they're all in jail and don't have money for bail?????
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Unbelievable
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PostPosted: Sun May 09, 2010 3:02 pm    

Problem solved..........
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Richardj
Moderator
Post Number: 2572
Registered: 4-2002
Posted on Sunday, May 09, 2010 - 2:06 pm:

---------------------------------------------------------------------- ----------
Liz,

I checked and there is a rod firebox boxed with your name on it. I have no idea why if you paid for it why it was not sent. No one working today but I will leave a follow up request if you want it and/or why it was not sent.


Richardj
Moderator
Post Number: 2573
Registered: 4-2002
Posted on Sunday, May 09, 2010 - 2:09 pm:

---------------------------------------------------------------------- ----------
Bix,

Your 12 lbs. of M63D WAS sent by UPS and if you don't receive it my Monday or Tuesday, please email me personally.

Still on the fence about ordering? There is nothing to worry about. If there are any problems rj will handle them personally. Wink
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