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fishtail-99
Joined: 17 Apr 2007
Posts: 1437
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 Posted: Wed Jun 09, 2010 5:57 am
Is Kamado overwhelmed with komplaints? |
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| They have not deleted any of those komplaints recently. |
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thehandler77
Joined: 16 Sep 2009
Posts: 22
Location: DFW
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Posted: Wed Jun 09, 2010 6:00 pm
Build Junk - Get Complaints |
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| You build a lot of Junk you'll get a lot of complaints. |
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Admin
Site Admin
Joined: 23 Jun 2006
Posts: 1018
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Posted: Fri Jun 11, 2010 1:31 pm
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They sure don't seem to have much interest in selling Kamados or helping customers:
| Quote: | Casey
Posted on Tuesday, June 08, 2010 - 4:05 pm:
Hi again, as you may recall I have my heart set on a cobalt blue #7 but my landscape changes are coming along slowly thanks to my contractor. Also money is getting a little tight and I had to make a few cost conserving changes. He's dipping into my kamado fund. I was just wondering what the average wait time is? I would still like it by the late July or early August. I am thinking if it would speed things up maybe I could do a pick up in San Diego? I have access to a large truck so it would only cost me gas. I figure I could check out Tijuana while I am there and a few other places. Sounds like a fun road trip and it would give me an opportunity to meet some of you. Any advice would be appreciated. Thanks again, Case |
| Quote: | Casey
Posted on Thursday, June 10, 2010 - 2:03 pm:
Hi, I hope everything is alright. I am surprised I haven't had any replies. I spoke to my cousin that works for U-Haul the other day. He tells me that he can make arrangements to have me deliver a truck to him from San Diego free of charge including gas! So I figure I could pick up my kamado and make a few other stops along the way. The only catch is I need to give him at least a months notice. Which works for me since I would need to schedule a few days off anyway. If this is possible I can give a call to your office and make arrangements. Hope to hear from you soon, thanks again, Case |
| Quote: | Erict
Posted on Friday, June 11, 2010 - 2:19 pm:
The wait time appears to be infinite if you prepay your order and use anything other than a credit card (that way you can easily dispute the charges). I've been waiting on prepaid items ordered in September 2009. |
| Quote: | Jerkstore
Posted on Tuesday, June 08, 2010 - 5:13 am:
Hi Richard.
I know this isnt the place for these comments but since no one is responding to calls or emails i thought i would try something different.
I ordered a replacement firebox over a year ago, you cashed my check over a year ago. Still no firebox nor any update on status. Im very upset at the complete lack of customer service to a loyal customer. |
| Quote: | Erict
Posted on Friday, June 11, 2010 - 2:17 pm:
I've been waiting on mine since September. Apparently they've gone into a mode of only taking orders but not shipping anything. I've been told multiple times that it is either "shipping tomorrow" or "shipped yesterday, I'll send you a tracking number". But no tracking number sent and no firebox received. |
Crazy!
_________________
Don't Be A Richard |
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fishtail-99
Joined: 17 Apr 2007
Posts: 1437
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Posted: Fri Jun 11, 2010 2:19 pm
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| I wonder if only RJ knew how to delete posts, and he's sick or something. usually this stuff was deleted within hours of Kamado seeing it. I keep watching the Las Vegas Obits.... |
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thehandler77
Joined: 16 Sep 2009
Posts: 22
Location: DFW
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Posted: Sat Jun 12, 2010 3:07 am
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| Sounds Like RJ can't even get product. |
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