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Same old story

 
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TheWizzard



Joined: 19 Nov 2011
Posts: 2
Location: Cincinnati, Ohio

PostPosted: Sat Dec 24, 2011 3:06 am    

Same old story
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So I thought that new management was taking over the business. I have made repeated calls about having an order filled that I placed last summer and still no luck!

Dave
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fishtail-99



Joined: 17 Apr 2007
Posts: 1437

PostPosted: Sat Dec 24, 2011 5:34 am    

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With all due respect, Kamado was not "taken over by new management". Kamado Grills bought the assets of the old Kamado company. They did not purchase the company and therefore did not assume their liabilities. They have said they will try to do what they can to help out people screwed by Richard Johnson, but don't expect them to just start shipping everything that RJ took money for. As for the calls, Kamado Grills watches this forum and I expect they will reply.
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Kamado Grills



Joined: 06 Nov 2011
Posts: 131

PostPosted: Sat Dec 24, 2011 10:21 am    

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What number and email are you calling. We do try to get to everyone however we get about 50 to 100 emails and calls a day, so some slip buy we apologize. We also had a website and forum but have recently come into some problems with that....

Thanks
Chris@Kamado
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Unbelievable
Guest





PostPosted: Sat Dec 24, 2011 11:06 am    

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Chris, Is there any chance you will be able to get the same website and forum back up and running? If I'm not pre-mature in asking, what happened to it?
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Kamado Grills



Joined: 06 Nov 2011
Posts: 131

PostPosted: Sat Dec 24, 2011 12:05 pm    

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Unbelievable wrote:
Chris, Is there any chance you will be able to get the same website and forum back up and running? If I'm not pre-mature in asking, what happened to it?


Yes but it could take up to 30 days. Stand by for details,its a bit soon. For now you can get to the forum from Kamadousa.com/forum. Sorry for the inconvenience we really miss the forum...

Thanks
Chris@kamado
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Gerard



Joined: 05 Jul 2006
Posts: 768

PostPosted: Sat Dec 24, 2011 5:05 pm    

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Kamado Grills wrote:
Unbelievable wrote:
Chris, Is there any chance you will be able to get the same website and forum back up and running? If I'm not pre-mature in asking, what happened to it?


Yes but it could take up to 30 days. Stand by for details,its a bit soon. For now you can get to the forum from Kamadousa.com/forum. Sorry for the inconvenience we really miss the forum...

Thanks
Chris@kamado


Should probably send an email to your forum members with the new address just in case a few of them don't follow this forum and see this post.
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Kamado Grills



Joined: 06 Nov 2011
Posts: 131

PostPosted: Sat Dec 24, 2011 5:08 pm    

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Gerard wrote:
Kamado Grills wrote:
Unbelievable wrote:
Chris, Is there any chance you will be able to get the same website and forum back up and running? If I'm not pre-mature in asking, what happened to it?


Yes but it could take up to 30 days. Stand by for details,its a bit soon. For now you can get to the forum from Kamadousa.com/forum. Sorry for the inconvenience we really miss the forum...

Thanks
Chris@kamado


Should probably send an email to your forum members with the new address just in case a few of them don't follow this forum and see this post.


Trying to figure out how to do a mass email. It is Christmas eve and can't get a hold of our web guy...

Chris
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Unbelievable
Guest





PostPosted: Sat Dec 24, 2011 8:13 pm    

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Kamado Grills wrote:

Trying to figure out how to do a mass email. It is Christmas eve and can't get a hold of our web guy...

Chris
alanZ? Wink
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Kamado Grills



Joined: 06 Nov 2011
Posts: 131

PostPosted: Sat Dec 24, 2011 10:01 pm    

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No Ryan D... Very Happy
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Unbelievable
Guest





PostPosted: Sun Dec 25, 2011 12:30 am    

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Kamado Grills wrote:
No Ryan D... Very Happy
Cool! I am not able to find the forum address you posted. Is it working for anyone else?
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Kamado Grills



Joined: 06 Nov 2011
Posts: 131

PostPosted: Sun Dec 25, 2011 1:17 am    

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Unbelievable wrote:
Kamado Grills wrote:
No Ryan D... Very Happy
Cool! I am not able to find the forum address you posted. Is it working for anyone else?


I just checked, and it worked for me...

Kamadousa.com/forum
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Sanford & Son



Joined: 28 Oct 2011
Posts: 3

PostPosted: Sun Dec 25, 2011 9:33 am    

Forum in original format?
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I got on this as well. Looks like it is THE Forum, but in the original layout, before it looked like the website. Last post was on the 17th.
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Kamado Grills



Joined: 06 Nov 2011
Posts: 131

PostPosted: Sun Dec 25, 2011 10:46 am    

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You have to be a member to see it the way it was, and you must be signed in..

Chris
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Kamado Grills



Joined: 06 Nov 2011
Posts: 131

PostPosted: Sun Dec 25, 2011 1:26 pm    

Re: Forum in original format?
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Sanford & Son wrote:
I got on this as well. Looks like it is THE Forum, but in the original layout, before it looked like the website. Last post was on the 17th.


We are working a few bugs out on the new server,and yes we lost a bit of info....sorry.
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