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Parts?

 
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mpit
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PostPosted: Sun May 04, 2008 5:13 am    

replacement parts
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I curretnly own a #7 and a #3. I have had the 7 for 5 years and the 3 for around 2 years. I love the 7 but dread the day I need some parts or servicing.

The 3 arrived with a dmaaged top which they have never fixed. After about 20 calls and emails I called the credit card company and they gave me a refund. To this day Kamado never calls or returns emails.

Does anybody know where I cold obtain parts for the 7? including a lump saver and the bottom grate?

ty
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Nemesis



Joined: 04 Jul 2006
Posts: 534

PostPosted: Sun May 04, 2008 6:29 am    

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You can contact Dennis at KomodoKamado.com. He is more than accommodating to the people that Rj has left stranded. He can take care of you.

The best part - your replacement that Dennis sends you will be REAL STAINLESS STEEL Shocked Well, that and the fact that you will reccieve it promptly, and he will be available should you need any customer service. Those last two can be a shocker once you have been used to dealing with Richard Johnson and family for a while.
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foxhound
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PostPosted: Sun May 04, 2008 8:21 am    

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I can confirm that I recently purchased a lumpsaver for a #7 from Dennis at Komodo and you would not be disappointed.
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Johnnyboy
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PostPosted: Mon May 05, 2008 7:15 am    

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For anyone getting in line.

I already have my name on the next K#5 firering from Komodo! I may also want a grill and lumpsaver while the getting is good.

Thanks,
John
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