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Another example of what kind of person Richard Johnson is.
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fishtail-99



Joined: 17 Apr 2007
Posts: 1437

PostPosted: Tue Aug 05, 2008 3:57 am    

Another example of what kind of person Richard Johnson is.
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In the following post by Richard Johnson, he takes a photo from the Komodo Kamado discussion forum and provides his own bit of misinformation about the photo:

Quote:
Richardj
Moderator
Post Number: 2343
Registered: 4-2002
Posted on Monday, August 04, 2008 - 9:27 pm:

---------------------------------------------------------------------- ----------
I have received many inquiries recently as to why we don't put the rotisserie rod, hinge and other metal items through or inside the ceramic walls. A brief discussion follows.

We absolutely do not want to embed or cast metal into ceramics as there is a much higher expansion rate in metal than in ceramics. Doing so will result, sooner or later cause cracking and destroying the interrogatory of the ceramic in this area. This is especially true in higher temperature conditions, as in our Kamados, as the coefficient of expansion increase is dramatic with temperature increases. The metal expansion always wins over ceramics. There is nothing that can be done to prevent the ceramics from cracking. If there is sheer, compression or other force involved in conjunction with this metal attachment, this greatly accelerates the failure but still the primary reason for failures is metal/heat. For example, long ago we made a hinges attached to the rear of the lid without the expense of bands, fortunately we never marketed them because eventually they all failed. Below is one picture of recent attempt and failure of one who one did try.


http://www.kamado.com/discus/messages/1/55410.html?1217910456#POST5443 3

The actual truth of the matter is that the damage shown in the photo is not the result of any design defect which makes the use of embedded bands unsuitable. The damage was actually the result of a manufacturing defect which has since been resolved by the manufacturer. You can read the actual story here:


http://www.komodokamado.com/forum/viewtopic.php?t=2555

The net of the episode is that the manufacturing problem has been taken care of, and a brand new cooker has been shipped to the owner that experienced this problem, since it was obviously covered by the warrantee, something that Richard Johnson apparently doesn't know how to do.

What's funny is that Richard Johnson chose to post this just days after he published his latest newsletter in which he once again explains to his kustomers how to adjust the bands on his cookers. And just days after one of his kustomers posted that he had used Richard Johnson's procedure and had ended up knocking grout of his cooker, necessitating a repair. Richard Johnson cannot figure out how to solve his problem with band adjustment, so rather than work on that problem, he bashes the company that has solved the problem.

In addition, it is worth noting that the photo used by Richard Johnson to misinform the public about his competitor was actually posted to the Komodo Kamado forum by the owner of Komodo Kamado! Komodo Kamado didn't try to hide the episode. They didn't ban the original poster from their forum. Rather Komodo Kamado brought the problem out into the light, explained the cause and explained what remedy had been taken.
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somebodyelse
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PostPosted: Tue Aug 05, 2008 4:15 am    

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Do you mean to tell me that the same guy that sold portland cement as a ceramic and tried to discredit a competitor's product by claiming it was made from asbestos is merely misinformed?
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fishtail-99



Joined: 17 Apr 2007
Posts: 1437

PostPosted: Tue Aug 05, 2008 4:20 am    

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I wouldn't want to call Richard Johnson a liar since I am not privy to his exact state of mind when he posted that nonsense. But it is worth noting that what he says about embedding metal in ceramic material is just plain stupid. He says he won't embed metal in ceramics, but I wonder what this is supposed to mean since his cookers are not made from ceramic material. Also, I wonder why he thinks his statement is relevant to Komodo Kamado cookers since they are are not made from ceramic material either, but rather from a two-layer sandwich of two different refractory materials. Richard Johnson should know this since he has tried to copy the Komodo Kamado design. So, Richard Johnson's statement that you shouldn't embed metal parts in ceramic materials is pointless since none of the cookers in question are in fact made from ceramic materials. It is fine for everyone to loosely refer to all cookers like BGE, Primo, Grill Dome, Kamado, and Komodo Kamado as "ceramic cookers" in a general way. But when each manufaturer looks at design issues, they obviously look at the specific material used in their cookers. So, it is basically just plain stupid to claim that you can't embed metal in ceramics when talking about a cooker that isn't made from a ceramic material.

Maybe Richard Johnson is just confused.
Laughing

And as for the asbestos claims, it speaks volumes about Richard Johnson's character that he said he would remove his ridiculous statements about Komodo Kamado using asbestos if Komodo Kamado provided information to the contrary, and when presented with the information, he refused to remove the statements from his company's web site.
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somebodyelse
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PostPosted: Tue Aug 05, 2008 4:46 am    

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So now you're saying that the guy who had nothing but praise for The Naked Whiz when Whiz reviewed the original extruded coconut charcoal and gave it an excellent review and then later questioned the integrity, education and motivation of The Naked Whiz when Whiz gave an unfavorable review of the extruded charcoal that was sold a few years later is confused?
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The Spanker



Joined: 10 Nov 2006
Posts: 207

PostPosted: Tue Aug 05, 2008 6:15 am    

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Calm down people. It's not like RJ is questioning the integrity of the kOmodo's design.

Quote:

Richardj
Moderator
Post Number: 2343
Registered: 4-2002
Posted on Monday, August 04, 2008 - 9:27 pm:

...Doing so will result, sooner or later cause cracking and destroying the interrogatory of the ceramic in this area...


RJ must just be funnin' ya cause he knows ya'll know all about the chicken wire.

Good one, RJ!
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Nemesis



Joined: 04 Jul 2006
Posts: 534

PostPosted: Tue Aug 05, 2008 6:21 am    

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Yeah, it sure does sound like that old asshole has lawsuit on the brain or something Razz Whats wrong RJ, someone finally serve you some papers?! Laughing

Inst it funny how, in typical Johnson fashion, he tries to divert the discussion away from the facts of the initial question?? He chooses to respond by posting pictures of a break caused primarily by mechanical tension, and fails to mention that after 5 years, THERE HAVE BEEN NO MENTIONS OF ANY ROTISSERIE FAILURES on a Komodo Kamado. That would be too hard to swallow, especially after one of his fanboys just posted pictures of his K with the lid propped open to accommodate a rotis - how efficient is that?!

And for the record, if there were rotis failures, the owner would promptly warranty the cooker...maybe you should try that sometime, RJ.
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Admin
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PostPosted: Tue Aug 05, 2008 8:47 am    

Despicable...
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Mad
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tkline01
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PostPosted: Tue Aug 05, 2008 8:57 am    

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This won't last long:
Quote:
But Richard, what about the chicken wire embedded in OUR kamados?

It's disappointing, however, that you continue to resort to lies and misrepresentation. That photo was posted by the manufacturer, to describe a manufacturing defect, and how it had been remedied. The customer received a new cooker at no charge. That's called "Customer Service", something you haven't managed to grasp yet. But what else is new?
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fishtail-99



Joined: 17 Apr 2007
Posts: 1437

PostPosted: Tue Aug 05, 2008 10:00 am    

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Well, well, RJ replies:

Quote:

Richardj
Moderator
Post Number: 2344
Registered: 4-2002
Posted on Tuesday, August 05, 2008 - 10:51 am:

---------------------------------------------------------------------- ----------
Kokopelli, our manufacturing process requires thin wire mesh (as well as the subject manufacturer did) to be able to remove the pieces from molds after casting. We have done this for over 25 years and since the wire is so thin and has little stress, it works Ok in this case although it is a concern.

There are no lies or misrepresentations about this manufacturing process. These defect are engineering facts. Replacing one defect with another doesn't help. The thick metal bands and hinge must be on the outside and not embedded in the ceramic even if it is more expensive.


Two things to note. First RJ has finally admitted after all these years that his portland cement cookers contain chicken wire!

But second RJ continues to disseminate BS misinformation about a competitor's product. There were a few cookers that suffered this failure due to a manufacturing process mistake. They were identified, the owners got a replacement and the manufacturing process has been modified to prevent this mistake from happening again. However, RJ continues to maintain that it simply cannot be done. What a small mind and limited creativity he has!

Conclusion? RJ just doesn't know how Komodo Kamado manages to produce vastly superior products to his, so he constantly bashes them. Anyone who wants to see the kind of kookers that RJ produces need look no further than this website:


http://www.geocities.com/kamado.quality/

I wonder if AlanZ is going to have to show RJ how to delete his post like AlanZ usually does after RJ sobers up and realizes that he just admitted his cookers are made from chicken wire, lol!

And thanks go to linuxwrangler for posting a link to the actual facts rather than letting RJ bash his competitor by posting a photo and then misrepresenting what the picture shows!
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Admin
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PostPosted: Tue Aug 05, 2008 10:27 am    

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Quote:

Duk
Member
Post Number: 35
Registered: 7-2001
Posted on Tuesday, August 05, 2008 - 11:05 am:
What about the bolts that go through my #7 and INTO the body of my K will that have an effect??



hehehe. Razz
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fishtail-99



Joined: 17 Apr 2007
Posts: 1437

PostPosted: Tue Aug 05, 2008 10:32 am    

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It also occurs to me that RJ claims that you simply cannot cast the bands into the body of the cooker, but then he admits he has been using the same chicken wire technology for 25 years. Maybe someone has figured out how to do the impossible, RJ! Maybe you can make a tiled cooker and not have all the tiles fall off! Maybe you can make a cooker with a top that doesn't rust and freeze shut. Maybe you can design a better cooker than you have been selling all these years to your poor kustomers.
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Unbelievable
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PostPosted: Tue Aug 05, 2008 10:42 am    

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To: richardj@kamado.com Yes Richard I would like more information on this subject. However this doesn't appear to be a Kamado, it looks more like another brand that is flat in the back.

This is a copy of the email that I sent Richard after he offered more information in his email on HIS forum. I thought that it looked like a K.K. but I couldn't be sure.I understand that Dennis already took care of it. Dennis stands by his product. This also proves that Richard monitors the K.K. forum. I bet I don't get a response. Tkline01 was that a post that you posted to R.J. on the forum? If so it has already been deleted. Confused
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PostPosted: Tue Aug 05, 2008 11:19 am    

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Hi Shaun,

Not much to say than it is unacceptable process. This picture was sent to me and I understand was on a forum post. The only one that I know of that does or did use this process is this brand.

Regards, Richard

I just recieved this response, I am shocked! However I am not sure that I understand. Which brand? I will need to write him back about my warranty while I am on a roll.I will post back results if any. Rolling Eyes
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fishtail-99



Joined: 17 Apr 2007
Posts: 1437

PostPosted: Tue Aug 05, 2008 11:58 am    

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It is not hard to believe that bobh might have been lurking and sent a note to RJ about it. I'm sure RJ is too busy in the casinos and at the buffet lines to lurk in any forums. Hell, he is too busy to run his own damn business. But RJ obviously lives in the past and thinks that what he "invented" (ha ha) 25 years ago is still the best and only way that things can be done. Look at this shoddy cookers that he sold up until 2008. He never addressed the tile problem. He never addressed the rusting stainless steel problem. He never addressed the frozen damper problem. He never addressed the cracking shell problem. Then wham! A competitor figures out that you need to dry the cookers before you tile them. A competitor figures out that you need a better tile adhesive. A competitor figures out that you need to use quality stainless steel. A competitor figures out you need to use something other than portland cement for the shell. A competitor figures out that you need to use a stainless steel screw on the damper top that won't rust. How long did it take the competitor to figure this all out? A year? RJ couldn't figure it out in 25 years? Anyone who thinks that RJ is a great inventor or an authority on anything related to his own products is sadly mistaken.
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tcoliver



Joined: 09 Jul 2006
Posts: 240

PostPosted: Tue Aug 05, 2008 12:14 pm    

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Hey Richard if it isn't the metal that is causing all the cracks in your cookers (that are posted all over the internet) THEN WHAT IS CAUSING IT ??? Huh RJ? Tell us! Why DO your cookers crack and fall apart then. And when they do crack and fall apart why don't YOU stand behind your lifetime warranty??
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