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fishtail-99
Joined: 17 Apr 2007 Posts: 1437
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Posted: Tue Sep 30, 2008 3:08 pm
We're all too busy to answer emails: |
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Quote: | Admin
Board Administrator
Post Number: 132
Registered: 4-2002
Posted on Tuesday, September 30, 2008 - 1:59 pm:
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Davidx, today is the last day of the sale and everyone is very busy. They will be available to follow up tomorrow. There is a good substitute that some have used called Rutlands Furnace Cement. Richard would know more about it and maybe others. |
Yeah right! They are all busy handling all the last minute orders. LMAO. While the other two are at the casino buffet, maybe one of them stayed behind to type in the changes to their webpage to announce their Post-Summer-Pre-Fall-Limited-Time-Only-Never-Ending sale.
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Nemesis
Joined: 04 Jul 2006 Posts: 534
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Posted: Tue Sep 30, 2008 4:38 pm
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....and we are out of ziploc baggies to repackage the M product in, so go find yourself some Rutland and be on your way. |
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Unbelievable Guest
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Posted: Wed Oct 08, 2008 7:43 am
Things will never change! |
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Davidx
New member
Post Number: 9
Quote: | Registered: 6-2005
Posted on Wednesday, October 08, 2008 - 4:42 am:
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With the sale over will anyone respond to my emails?
Dan
Member
Post Number: 114
Registered: 7-2001
Posted on Wednesday, October 08, 2008 - 7:42 am:
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Kinda curious about that my self. I've sent one or two | No problem. These guys just need to get on the "A" list! Kustomer service at "Team Kamado" is still a nightmare and the sale is over! |
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Admin Site Admin
Joined: 23 Jun 2006 Posts: 1018
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Posted: Wed Oct 08, 2008 1:03 pm
Trouble in Paradise? |
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Naw, just status quo.
Quote: | The_handler
Registered: 6-2005
Posted on Wednesday, October 08, 2008 - 12:51 pm:
Same here. I've been trying to send money to Kamado for over a year in exchange for product they advertise for sale. For several weeks I've been trying to buy a rod firebox for a K5 and 5lbs of M63. I'll send the money right this minute if I knew the right amount to send and that the girls would magically know what to send me back. However I'd prefer a call back and a proper transaction which is just the right way to do business. |
Quote: | Buzz
Registered: 4-2002
Posted on Wednesday, October 08, 2008 - 1:48 pm:
Agreed. Been sending emails since beginning of August to buy charcoal and obtain a rod firebox. After some initial replies, I have received no communication for nearly a month. Maybe have a time set where somebody could be at the phone on a certain day and I would certainly do my best to call at a specified time. Richard, any thoughts or comments on that sort of setup? Just looking to help in some way with a suggestion |
Good luck, folks. _________________ Don't Be A Richard |
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Nemesis
Joined: 04 Jul 2006 Posts: 534
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Posted: Wed Oct 08, 2008 1:23 pm
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'K'arma is a bitch, eh Handler! |
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The Spanker
Joined: 10 Nov 2006 Posts: 207
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Posted: Wed Oct 08, 2008 5:08 pm
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Nemesis wrote: | 'K'arma is a bitch, eh Handler! |
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Unbelievable Guest
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Posted: Wed Oct 08, 2008 5:09 pm
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Quote: | Lauraj
Moderator
Post Number: 278
Registered: 10-2003
Posted on Wednesday, October 08, 2008 - 4:21 pm:
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Hello,
Yes, this past month with the ending of our sale is has been very busy here trying to respond to all calls and emails. Will send Private Messages to each of you.
Lauraj
Moderator
Post Number: 279
Registered: 10-2003
Posted on Wednesday, October 08, 2008 - 4:41 pm:
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An email or a private message has been sent to each of you who had requests. Please reply to either Laura@kamado.com or Service@kamado.com. Thank you and I look forward to hear back from you all.
Laura Johnson | Maybe I was wrong. L.J. say's they have been really busy over there responding to kustomers? My question is who are they selling to? I bet this won't be the last we hear from these guys on this subject and maybe some new ones.
Don't be a Laura! |
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