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Another ignored customer

 
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fishtail-99



Joined: 17 Apr 2007
Posts: 1437

PostPosted: Mon Nov 17, 2008 12:05 pm    

Another ignored customer
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And yet another kustomer simply can't get them to answer a simple email or phone call....
Quote:
Rsfinn
New member
Post Number: 4
Registered: 10-2006
Posted on Monday, November 17, 2008 - 11:59 am:

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ive been a loyal customer and need to purchase a rod firebox for a number 7 ive pmed emailed and called to no avail i see lots of post that kamado has pmed or emailed someone but no posts to say they have gotten there order placed i pmed myself and did not receive the pm i pmed a friend and he did not receive the pm i checked and all info including my email address is correct. my k7 is useless without the firebox. i f unable to help me just say so and ill hire a local metal fabricator to custom make one
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Unbelievable
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PostPosted: Mon Nov 17, 2008 2:22 pm    

Good Grief!
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Even if Rsfinn get's his order in he may never recieve it. He could try and get a ceramic replacement free. In this case I would just go to the welder and never try and do business with them again. It's not worth the grief. Confused
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